Playbooks, benchmarks and teardowns for coffee shops, salons, restaurants and retailers running a loyalty program — written by the team building the cards.
The first stamp is easy — a customer is standing in front of you. The second one has to survive a wallet, a washing machine and about three weeks of forgetting. Here is where paper leaks, and what changes when the card lives on a phone.
The first stamp is easy — a customer is standing in front of you. The second one has to survive a wallet, a washing machine and about three weeks of forgetting. Here is where paper leaks, and what changes when the card lives on a phone.
See visit frequency, average spend, and RFM segments for every cardholder. Know exactly who your top customers are and market to them with pinpoint precision.
